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We are proud of the work we do. As each item is made with great attention to detail, we do expect that products will be cared for properly.

If your order has arrived with visible defects, apparent damage, or printing issues, we would appreciate that you could send us photographs of the product and the packaging as soon as possible. These images, along with your order details, will help us to address your concern. We will review your submission and contact you to resolve the matter as quickly as possible.

Ensuring that you receive a quality product is a responsibility that we take seriously.

We protect your payment information using secure processing services, and all of our direct payment portal providers are compliant with PCI-DSS (Payment Card Industry Data Security Standard). These security standards are created and maintained by the PCI Security Standards Council, which is made up of Visa, MasterCard, American Express, and Discover.

This means that your card information is subject to a great deal of security and protection as determined by industry standards. We don’t keep your payment information on our servers.

Processing Time

• 2–5 business days for fulfillment
• Shipping times begin once the order has been fulfilled
  
  

Shipping Estimates

• Canada | 2–13 business days
• USA | 2–6 business days
• International | 5–20 business days
  

These are estimates only. Delays may occur due to weather, carrier issues, or customs.

We process all orders within 5 business days. Your product is printed and packaged, and then the order is made ready for shipment within that time. Shipping times are calculated only after your order has been processed.

Please note that business days do not include weekends or public holidays.

Once an order has been fulfilled, orders take the following number of business days to arrive: 

• Canada: 2-13 business days 
• United States: 2-6 business days 
• International: 5-20 business days

Please keep in mind that these timelines are estimates. Weather, the shipping carrier, customs, and seasonal demand are all variables that may cause your order to arrive later than the estimates provided. 

Please reach out at any time if you have concerns regarding your order.